Need Help Installing or Fixing your Internet Connection?
Nowadays having a fast and reliable connection to the internet is essential. In fact, when moving house, sorting out the internet connection is one of the first things on most people’s to-do list.
Unfortunately, not all internet installations are as straightforward as the service providers would have you think. With some of the cheaper service providers – all you get is a modem in the mail and a set of instructions on how to set it up. Unless you’re quite technically savvy, these instructions can be quite confusing.
Other providers do come out and set it up for you for a fee, which is great at the beginning, but often it’s not until they’ve gone that you find that it doesn’t work in all rooms properly or it’s not as fast as you wanted.
Of course the moment something goes wrong you call their support line. After you’ve waited in the queue for 2 days you finally get put through to someone overseas who you can’t understand. Even if you can understand them, what they tell you do is very confusing.
We regularly liaise with ISPs on behalf of our clients because we understand their silly jargon. Occasionally we can get our clients better deals too!
What you need is impartial advice and help that you can trust. Sometimes you simply have the wrong equipment or wrong service level for your location or for your needs. Other times it’s configured wrong and a few tweaks has it working perfectly.
Common Challenges in Internet Installation and How to Overcome Them?
Poor Signal Strength or Coverage Issues
Obstacles like walls and furniture can block Wi-Fi signals, resulting in weak or uneven coverage throughout your space. This can lead to dead zones and unreliable connections.
Slow Internet Speeds After Installation
Sometimes, users experience slower-than-expected speeds even after installation. This may be due to outdated equipment, incorrect configuration, or suboptimal ISP service.
Incorrect Router Placement
Placing your router in a corner or near other devices that may cause interference can reduce signal strength. Proper placement is key to ensuring broad coverage and fast speeds.
Compatibility Issues
Old routers or modems may not support the latest technology, such as fiber-optic connections or 5G. Ensuring equipment compatibility is essential for optimal internet performance.
Wiring and Cable Issues
Faulty or outdated cables can cause slow speeds or connection issues. Improperly wired setups may require rewiring to ensure proper signal transmission.
ISP Restrictions or Setup Delays
Some ISPs may have restrictions or setup delays, such as equipment shortages or activation issues. These factors can extend installation timelines and cause frustration.
Internet Connection Types
Although the government is currently rolling out the super high speed National Broadband Network (NBN) into many Australian cities and towns, it may be a while before it’s available at your place. You can check to see if it’s available in your area at nbnco.com.au.
In the meantime your choice is cable, ADSL or a portable 4G wifi modem.
- A cable Internet connection uses your cable TV cable to send and receive internet data and is generally the fastest connection you can get.
- ADSL or ADSL2+ uses your existing phone line to send and receive internet data. The difference between each of them is usually speed, but the speed you’ll actually experiences depends on how far you are physically located from the ISP’s exchange.
Mobile broadband is a plugin USB mini modem that provides wireless internet connection for your computer. You can also do this through your phone using the hotspot (tethering) function – however if you need to do this regularly, a 3G or 4G broadband dongle will be more reliable and quite a bit cheaper than using your phone.
With cable and ADSL connections – you’ll have a line coming into your premises that has a special socket plug in the wall. You’ll have a modem connected to this socket. The modem acts like a receiver/transmitter and turns the data into a wireless signal and beams it around your house or office so that all your devices can get internet access. In some properties a modem repeater is needed – to beam signals around corners or long distances.
What Can Go Wrong With Your NBN Connection?
Some of the common things which can go wrong with internet connections include:
- Slow internet speeds
- Wifi doesn’t reach all parts of the property
- Connection keeps dropping out regularly
- Modem can’t connect to Internet provider
- Faulty software inside the modem
- Wireless modem becomes faulty and stops working
- Losing your WiFi password
- WiFi interference from cordless telephones and neighbour’s wireless connections
- NBN faults in the street
- Internal wiring issues
- Poor video quality when using Zoom & Teams
Why Adelaide Chooses IT Cures?
We come to your Home or Business
Same Day Service (at no extra charge)
Flexible booking times to suit you
Punctual, Polite, Fast Service
15 Years Experience
Experienced, Trusted Technicians
5k+ Happy Clients
In-house Technicians
How Much Does Internet Installation Cost in Adelaide?
The cost of internet installation in Adelaide can vary depending on several factors, such as the type of connection, the provider, and whether any additional services are required. For standard NBN installations, many households may experience no additional costs if their property is already NBN-ready.
However, if non-standard installations are needed, such as additional wiring or equipment, fees can apply. For newly built homes or developments, there is often a connection fee of around AU$300 to establish the NBN infrastructure, which is typically charged by NBN Co and is separate from ongoing service costs.
Why Adelaide Chooses IT Cures?
Computer Repairs
Wireless (Wi-Fi) Network Setup
Virus & Spyware Removal
Broadband Internet
New Computer Setup
Printers & Scanners
iPad & Tablets
Mobile Phones
Need Help with Internet Setup or Fixing your NBN Connection?
If you’re ready to have your internet setup fixed and working properly, once and for all, give us a call on 0884230111, or fill out the form on the top right-hand side of this page to book it in.
Please note: We currently only service suburbs across Adelaide
